Discount Office Furniture, Inc. Privacy Policy
 

Privacy Policy

Last Updated: March 17, 2025
 

At Discount Office Furniture, Inc. we prioritize your privacy and aim to build your confidence in our practices. This policy provides a detailed explanation of how we gather, utilize, safeguard, and distribute your personal information when you explore or purchase from our website (the “Site”). By engaging with the Site, you confirm that you’ve reviewed, comprehended, and consent to this policy and our handling of your information. If you disagree, please do not proceed with using the Site.
 

What We Collect
We obtain various types of information to deliver our services, improve your interaction with us, and respond to your needs.

This includes data you supply and details we collect automatically during your Site visits:

• Information You Provide: When you place an order, set up an account, or reach out to us, we collect specifics such as your full name, billing and shipping addresses, email address, and payment details (e.g., credit card numbers, expiration dates, or alternative methods like PayPal). We also gather data from forms, product reviews, or messages you send us, such as questions about furniture specifications. This mirrors common e-commerce practices but is tailored to our operations.

• Automatically Gathered Data: Using technology similar to what’s standard in the industry, we capture details like your IP address, browser type (e.g., Firefox, Edge), operating system (e.g., macOS, Android), time zone, unique device identifiers (e.g., device ID), and usage patterns (e.g., pages visited, search queries, duration on Site). Tools like cookies, web beacons, and server logs facilitate this collection, helping us understand how you navigate our offerings.

• Special Considerations: We do not intentionally collect information from individuals under 13 years old. If you’re a parent or guardian and suspect your child has shared data with us, please contact us at info@discountofficefurnitureinc.net—we’ll swiftly remove it to adhere to laws like the Children’s Online Privacy Protection Act (COPPA).
   

We might also receive data from external sources, such as social media if you connect through those platforms, or delivery services confirming shipment status, ensuring a smooth process unique to our business.
 

Why We Collect It
Your information supports several key functions essential to our operations and your satisfaction, crafted in our own words to reflect our priorities:
 

• Fulfilling Orders and Services: We use your name, address, and payment info to process transactions, arrange deliveries, generate receipts, and confirm orders via email. This also enables us to address your questions and provide assistance, fulfilling our agreement with you.

• Enhancing the Site: We examine device data to refine the Site’s performance, fix technical glitches, and adjust its design based on how users like you interact with it—ensuring it meets your needs effectively.

• Tailoring Your Experience: With your permission where needed, we customize suggestions (e.g., proposing a desk lamp after you browse desks) and send updates about new arrivals or discounts, using tracking tools to measure interest.

• Protecting Against Risks: We review transactions to detect potential fraud (e.g., flagging unusual order volumes) and employ automated checks to pause suspicious activities briefly, safeguarding our community and business.

• Meeting Legal Standards: We hold onto data to comply with regulations, such as retaining purchase records for tax purposes or supporting warranty claims, a necessity for any retailer like us.
   

We may also anonymize data (e.g., summarizing sales trends) for internal analysis, ensuring it’s no longer tied to you unless we’re confirming compliance with regulations like the General Data Protection Regulation (GDPR).
 

Sharing Your Information
We share your data only when essential to our services or legal duties, expressed distinctly to reflect our practices:
 

• Trusted Partners: We collaborate with entities like Wix (our platform—view their policy at (https://www.wix.com/about/privacy), payment handlers (e.g., PayPal), couriers (e.g., FedEx), and marketing services (e.g., Google Analytics) to execute orders, study Site usage, and communicate with you. These partners are contractually obligated to secure your data and limit its use to our instructions.

• Marketing Allies: We provide usage insights (e.g., items viewed) to advertising networks like Google or social platforms for personalized ads elsewhere. You can decline this via options like http://optout.aboutads.info/ or platform settings (e.g., https://www.facebook.com/settings/?tab=ads).

• Legal Obligations: We release data when required by law, such as responding to court orders, or to defend our rights, staff, or customers—for instance, sharing logs to investigate a security breach.

• Business Transitions: Should Discount Office Furniture, Inc. undergo a sale, merger, or reorganization, your data could transfer to new owners, who must honor this policy’s terms.
   

We don’t trade your information for profit, though ad-related sharing might qualify as “selling” under certain laws—you can opt out as noted below.
 

Your Rights
We empower you to manage your data, offering options inspired by legal standards and tailored to our context:
 

• Access and Transfer: If you’re in the EEA (under GDPR) or California (under CCPA), you can ask us to detail what data we have, where it came from, why we use it, and who we share it with, plus request it in a usable format (e.g., a spreadsheet). Email info@discountofficefurnitureinc.net to start this process.

• Updates and Removal: You can correct errors (e.g., an outdated address) or ask us to delete your data, though we may keep some for legal reasons (e.g., accounting records). Reach out at info@discountofficefurnitureinc.net.

• Opting Out: Decline tailored ads or ad-related data sharing by contacting us, adjusting browser settings, or using tools like http://optout.aboutads.info/. California residents can opt out of “sales” per CCPA.

• Fair Treatment: We ensure you face no penalties for using these rights, maintaining equal access to our products and services.

• Appeals and Disputes: If we reject a request, appeal by emailing us; if unresolved, escalate to your local authority (e.g., California Attorney General).
   

We confirm requests with identifiers like your email, free of charge. Agents can act for you with verified authorization.
 

Cookies and Tracking
Cookies and related technologies improve your Site visit, described in our own terms:
 

• Varieties: We deploy essential cookies (e.g., for checkout), preference cookies (e.g., saving your layout choice), analytics cookies (e.g., via Google Analytics), and ad cookies (e.g., for targeted promotions). Google’s policy is at https://policies.google.com/privacy.

• Control: Browsers typically accept cookies, but you can refuse or erase them through settings—see www.allaboutcookies.org for guidance. Note that this might affect features like order tracking.

• Signals: We don’t fully adapt to “Do Not Track” due to varying standards, but support Global Privacy Control (GPC) where available—check https://globalprivacycontrol.org/ for tools.
   

Data Retention and Security
We protect your information with care, using our own language:
 

• Retention Period: We store data only as long as necessary—e.g., order info for 7 years for tax compliance, or until you request deletion—based on service needs, dispute resolution, and legal duties.

• Protection Measures: We apply encryption (e.g., SSL), restricted access, and secure storage, but no method is entirely risk-free. Avoid unsecured channels for sensitive data, as transmission risks are yours.
   

Third-Party Links
Our Site may connect to outside platforms (e.g., Wix, social media). We’re not liable for their privacy practices—review their policies before engaging. Embedded features (e.g., videos) may track usage per their rules.
 

Trade Program and Reviews
Enterprise customers can use our Trade Program to return used furniture for reuse or free disposal—email info@discountofficefurnitureinc.net to join. Reviews you submit may be checked for suitability and shared publicly.
 

Changes and Contact
We may revise this policy to adapt to new laws or practices—updates apply once posted. Stay informed by revisiting this page. For inquiries, rights requests, or concerns, email info@discountofficefurniture.net.